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RESERVATIONS 1 888 221.1411
1 819 425.8681

Thank you for your interest in the rental management program provided by Tremblant Sunstar. All of us at Tremblant Sunstar recognize that your property is a valuable investment and that you, as an owner, are seeking a management company with the experience and exposure to generate revenue without compromising the care of your property. We are pleased to have the opportunity to share our program with you.

Tremblant Sunstar is a personalized company that opened its doors for business in 1984. Tremblant Sunstar is now managed by Lespri Resorts. Tremblant Sunstar's special ability to provide superior rental and property management services for discerning customers and property owners alike is enhanced by its affiliation with Mont-Tremblant Reservations, the largest central reservations office in the Mont-Tremblant region. As the oldest and most experienced vacation property management company in Mont-Tremblant, Tremblant Sunstar has achieved and maintains a solid reputation for professionalism. Since April 1999, we have become the largest residential property management company in Mont-Tremblant. Presently Tremblant Sunstar successfully manages the rental activities of approximately 260 properties. Thus, Tremblant Sunstar is able to offer quality accommodations to over 3,000 guests daily. Since August 2001, our check-in and guest services center has been located in the very heart of the Tremblant Resort directly beneath the Tour des Voyageurs' clock tower. This location is undeniably the best location at Tremblant to attract walk-in business. Our new, state-of-the-art Reception Center offers a convenient location for our guests and owners to receive excellent service, 24 hours a day, all year round.

Tremblant Sunstar believes in aggressive marketing. In conjunction with Mont-Tremblant Reservations and the Tremblant Resort, we market extensively throughout the Northeast at major ski and golf shows, in various magazines including Skiing, Ski, Ski Canada, Golf Magazine, Score and in the larger daily newspapers. Every year, Tremblant Sunstar, Mont-Tremblant Reservations and the Tremblant Resort invest over $3.5 million in the advertising and promotion of the region including Tremblant Sunstar properties. This substantial participation generates higher levels of interest in the area and in its vacation homes.

Visit our site at: www.TremblantSunstar.com or the site of our preferred travel partner: www.TremblantTravel.com Tremblant Sunstar is there for You.

Tremblant Sunstar specializes in providing quality lodging for families, couples, professional and small groups. We also specialize in maximizing rental revenue while maintaining meticulous home maintenance.

Our expertise lies in our unique property management services and marketing abilities. Our detailed knowledge of each vacation property allows us to coordinate our guest's requests with the appropriate accommodation for short or extended stays. Well-trained, bilingual personnel offer complete hospitality service and ensure the quality of the guests' experience. Our Vacation Rental Management services include:

• Marketing & Advertising
• Reservation Services to qualified guests
• Front Desk & Guest Services
• Housekeeping Services
• Property Maintenance Services
• Homeowner Services
• Accounting & Punctual Remittance of Rents
• High standards for the selection of new properties
• Non-Resident Owner Services
• A la carte Catering for your private conventions or reunions
• Marketing & Advertising

Tremblant Sunstar believes in aggressive marketing. In conjunction with Mont-Tremblant Reservations and the Tremblant Resort, we market extensively throughout the Northeast at major ski and golf shows, in various magazines including Skiing, Ski, Ski Canada, Golf Magazine, Score and in the larger daily newspapers. Every year, Tremblant Sunstar, Mont-Tremblant Reservations and the Tremblant Resort invest over $3.5 million in the advertising and promotion of the region including Tremblant Sunstar properties. This substantial participation generates higher levels of interest in the area and in its vacation homes.

Marketing statistics, important to a homeowner who wishes to add their home to Tremblant Sunstar's program, are as follows:

• Repeat business
• New business
• Families
• Couples and professionals
• Small groups
• Walk-in business
• Internet - Our web site is one of our strongest sources of inquiries and reservations. Approximately 85% of all reservations made are either generated by, or confirmed via our Internet exposure.

All of Tremblant Sunstar properties are represented on our site with descriptive information, photographs, rates etc. to entice the prospective renter with an honest, thorough overview of what each property offers. We use software that enables us to display virtual tours of our properties employing fully immersive, digital photographs. A customer can view, take a tour of a specific unit and then conveniently book the unit. In addition to the advertising capabilities of our web site.

Our site will continually evolve with our growing business and the growing demands of our guests. We have the ability to include new photos or feature anything we deem necessary to draw attention to our site.

We promote our web site address on our brochure and all of our printed advertisements, via links from other sites and through extensive key word buy. This enables our guests to learn about Tremblant Sunstar 24 hours a day, 7 days a week.

If you already own property at Tremblant or are planning to become an owner, call or stop by our office for detailed information on your home's rental revenue potential. We will share our experience with you to help you decide things like the preferred number of guests for your unit and what furnishings work best to attract customers. We can inform you which areas are most requested for family rentals, which amenities are most popular and what bed types are the most practical. We can also provide rental income figures for comparable locations.

It will be our pleasure to serve you with the highest standard of professional and friendly service on which our success and reputation have been built.

Francoise Reynier
General Manager
Tremblant Sunstar (by Lespri)
1545, Route 117 Service Road South
Mont-Tremblant, Qc
Tel: (819) 681-9530
Tel: 1 888-221-1411
Fax: (819) 425-2126
email: freynier@tremblantsunstar.com